Shipping & Returns

SHIPPING POLICY

At BMWMSPORTS, we strive to provide a seamless and efficient shopping experience for our valued customers. Our shipping policy is designed to ensure timely delivery and customer satisfaction.

  1. Processing Time: Once an order is placed, our dedicated team works to process and package it as swiftly as possible. Please allow 1-2 business days for order processing before shipment.
  2. Shipping Methods: We offer a range of shipping options to cater to your preferences and urgency. These include standard shipping and expedited shipping(on a write in basis). Shipping costs and estimated delivery times vary based on your chosen method and your location.
  3. Tracking: As soon as your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor your package's progress and estimated delivery date.
  4. International Shipping: We are pleased to offer international shipping to many destinations. However, please be aware that customs and import regulations of your country may lead to additional fees or delays. We recommend checking with local authorities for more information.

RETURNS POLICY

We understand that sometimes products may not meet your expectations, and we want to make the returns process as smooth as possible. Our returns policy aims to facilitate hassle-free returns while ensuring fairness to both customers and our business.

  1. Eligibility: Items eligible for return must be in their original condition, unused, and with all tags and packaging intact.
  2. Return Window: You have 7 days from the date of delivery to initiate a return. Please contact our customer service team via email at support@bmwmsports.com
  3. Return Process: To initiate a return, provide the necessary information, including your order number and reason for return. Our team will review your request and provide further instructions. Depending on the situation, you may receive a return shipping label or instructions to ship the item back to us.
  4. Refunds/Exchanges: Once we receive the returned item and verify its condition, we will process your refund or exchange. Refunds will be issued using the original payment method. Exchanges may be subject to product availability.
  5. Return Shipping: In most cases, customers are responsible for return shipping costs. However, if the return is due to a mistake on our part (e.g., wrong item shipped, damaged item), we will cover the return shipping costs.

At BMWMSPORTS, your satisfaction is our priority. If you have any questions or concerns, please don't hesitate to contact our dedicated customer service team, who will be more than happy to assist you.